BT SCENT SOCIETY
Frequently Asked Questions
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Anyone and everyone can join The Scent Society! Simply create or log in to your account to start earning rewards.
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Joining is easy and free. Simply log in to your account to start enjoying exclusive rewards.
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Your store credit will be applied to your account within 7 days of your order and can be used on your next purchase during checkout when selected. Store credit cannot be used for gift cards.
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No, rewards will not be earned on items that are returned.
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Yes! You can invite your friends to join the program using your unique referral QR code on your digital Ember membership card (for Apple & Google wallets) or send them an email them through your account. You'll earn rewards for each successful referral.
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All rewards are issued as merchandise store credit 7 days after purchase, which is automatically applied to your account and can be easily redeemed at checkout.
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Credit may show as “pending” if it has not yet been applied to your account. Credit will be applied within 7 days of purchase.
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Log in to your customer account to access your store credit balance and wallet pass download QR code. Scan the QR code with your mobile device to add your Ember rewards wallet pass.
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Yes, store credit earned through The Scent Society rewards program will expire 90 days from the issue date. Expired store credit cannot be reinstated or extended. Store credit earned through referrals never expires.